Ampcast Errors

RSS
Email

0 Kudo

Author	Comment
DoctorBooBu	Ampcast Errors	Lead	[-]
Posts: 155 (12/10/03 16:55:42) CEA Producer Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Tags : None To Matt, Witold, or anyone who can help... I've recently tried purchasing the CD version of 'Beyond Traditional Recognition : Volume 1' from the Ampcast site. I've filled in my details several times, but each time I press 'confirm order' I am met with a 'cart error' message. I've tried to complete my order five times now, and each time I get the same error message. Can anyone help me out?
witold tietze	Re: Ampcast Errors	#1	[-]
Posts: 1023 (12/10/03 17:05:41) BTR Story Editor Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	although i'm only guessing, i've had an almost identical problem with a completely different store. i'd explain a possible remedy on here, but when i tried that, ezboard classified my remarks as "html comments" for some reason and decided to wipe it all. will contact you privately to get around this. nothing is certain. maybe.
Guest	Me too	#2	[-]
Posts: 39 (01/05/04 18:12:04) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Actually Witold I've had exactly the same trouble. I contacted Matt previously to ask him for help but he doesn't seem to be getting my emails for some reason, and thus I never got a reply. I was going to try it all again from my sister's computer when I could (it was the only other alternative I could think of trying) but if you have any other tips please do pass them on to me too as I honestly do want to buy copies of all the cds. All the best Darran
mkopelke	Re: Me too	#3	[-]
Posts: 1278 (01/05/04 21:34:22) BTR Producer Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	As I've said to other people who've emailed me privately about this problem, there's very little use discussing it here, as we are not Ampcast tech support. You are better off visiting the Ampcast forums directly, and posting your question in their dedicated tech support area, where at least someone who might know what's going on, and ergo be able to fix it, can read about it. It's a shame that we're having this isolated problem at present, because it could mean lots of other people are at present unable to buy our CDs (although there's nothing stopping anyone from purchasing MP3 downloads!). Oh, and Darran, blame my new spam filters for the loss of your emails. I've fixed the problem now, so email away! ;)
mkopelke	Re: Me too	#4	[-]
Posts: 1278 (02/07/04 19:55:31) BTR Producer Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Just in case anyone is wondering, I too am now having this "Cart Error" problem as well, and it is quite annoying. It looks to be an issue that's currently affecting almost the entire of Ampcast, and has been since Christmas. However, what's most annoying is that despite dozens of support e-mails being sent, nothing appears to be getting done about this problem. I have now e-mailed Ampcast tech support 3 times for some assistance on this matter, but am not hopeful. If things aren't fixed within a week, I am going to ask for my money back, and we'll set up shop for BTR somewhere else, as this is most annoying for everyone involved. Why? It means no one can order our CDs or downloads!
mkopelke	A solution - of sorts...	#5	[-]
Posts: 1278 (02/13/04 22:01:46) BTR Producer Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Just so people know, I've finally gotten a response out of Jim Waskowich, the guy in charge of Ampcast. He explains the whole situation here in the following thread: forums.ampcast.com/viewto...9708#19708 Hopefully members of this forum can use the following information to allow them to purchase our CDs. Jim seems hopeful that a fix will occur in the next 2-3 weeks.
mkopelke	A total solution!	#6	[-]
Posts: 1278 (02/28/04 14:22:58) BTR Producer Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Just thought I'd update people on the latest status of this particular problem. Received an e-mail from Jim's brother, Chris, who firstly apologised for not getting back to me earlier (which was nice of him, I must say), but he was mainly e-mailing me to let me know that he thinks the problem has been totally fixed as of yesterday, and that no-one should now be receiving cart errors. Anyway, I decided to put this theory to the test, and have just placed a $55au order with Ampcast, and it all went through without a single cart error! Yay! So let this be known to the other participants in this thread - the problem is gone, so pop along to the BTR Ampcast web site and start ordering our CDs! You won't regret it! brand new full-cast audio dramas ::: available now
DoctorBooBu	Re: A total solution!	#7	[-]
Posts: 155 (02/28/04 15:34:59) CEA Producer Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Hooray! Expect an order from me soon!
Guest	Excellent!!	#8	[-]
Posts: 39 (03/01/04 01:40:01) Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Next pay day I'll finally be able to add volumes three and four to my collection!! Very cool indeed. Darran
mkopelke	Re: Excellent!!	#9	[-]
Posts: 1278 (03/01/04 18:15:09) BTR Producer Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Am so pleased to hear that people are now planning on ordering lots more CDs from us. In fact, one thing I have noticed is that since the weekend we've had over a dozen orders placed for our CDs, which is such a great sign. That's easily our most rapid set of sales yet! We could be on the verge of making some profit at last! brand new full-cast audio dramas ::: available now
mkopelke	Re: Excellent!!	#10	[-]
Posts: 1278 (03/08/04 02:45:11) BTR Producer Reply Quote More My Recent Posts Message Me Connection Blocking Invite Ignore User's Posts	Just to let people know, we've had a further half dozen smattering of orders in the past week, so things are really starting to pick up! That's over 20 orders we've had since Christmas, which makes this our busiest period yet! If things continue to pick up in this way, we could all chuck in our day jobs and do BTR full-time by 2005! On a more serious note, this error does seem to have vanished completely. My order from 28th February has finally shipped this last week, so looks like things are business as usual over at Ampcast. brand new full-cast audio dramas ::: available now

<< Previous Topic Next Topic >>

Yuku free message boards

Ampcast Errors

Ampcast Errors

Quick Reply